Backstage at The Lowry: Sam McCarthy, Ticket Sales Assistant

I’ve been working as a member of the ticketing team on a casual basis for about seven years. I am an actress and like most people in the acting profession, I needed another job to keep me going during my “down time”. I wanted to stay in the creative profession and having performed on the Quays stage myself, my love of this space and the flexibility of a casual role; The Lowry was a perfect fit.

You will come across me either at the box office counter, or over the phone; selling you tickets and all enquiries in between. More recently you might see me wandering around the community and education department, facilitating workshops.

I have been a workshop practioner outside of The Lowry for quite a few years, but I’d been really eager to do this here. Last year an opportunity came up to do an internship/training scheme, working with Lynsey O’Sullivan the participation and learning manager. I assisted on our Christmas Appeal project; which was to run a series of creative workshops for a team of Looked After Children, culminating in an performance in the Studio Theatre. It was an incredible project to be part of. My skills grew as their confidence grew.

This year’s Christmas Appeal Project, we raised over £24,000 topping last year’s amount. I will be the lead facilitator on this project. I am so excited to start this year. I am so proud of the work we do within the community of Salford. I grew up in a struggling area of Manchester and my step into the Arts gave me so many different opportunities. I know better than most the importance of bringing the Arts to hard to reach groups.

I don’t have a typically average day to describe, every day is completely different to the last. Monday I could be selling tickets, Tuesday I’ll be at a Sure Start Centre in Salford running a Storytelling Workshop, Wednesday I’ll be taking part in a training workshop run by The National Theatre. Thursday I’ll be doing data input for either Marketing or Development. I love the variety I experience here, I wouldn’t want it any other way. I get to work across so many departments and work with a great bunch of creative people.

At the moment I feel incredibly lucky with the opportunities that are arising from our partnership with the National Theatre. Last week I attended a training workshop about the different workshops we could run during War Horse. I was put back in the position of the learner and was getting to learn from this amazing team. It was a long day, my brain ached at the end from so many ideas running around it. There are so many exciting things happening around the First World War centenary and The Lowry will have War Horse running here on the actual anniversary. That to me is amazing.

So, you will definitely see my face around this beautiful building. Whether it’s at the counter, facilitating a workshop, running around helping other departments, or possibly in the future back on the stage!

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